I earned a bachelors degree several years ago in digital media. Due to circumstances I was never ever to utilize it to find a good paying job (i.e no internship, experience). Five years later I have been stuck in a dead end job. Please keep in mind I am not set on trying to get a position in my field of study(Digital Media) but would like to reap the benefits of earning a degree. I always hear of people getting good jobs which had nothing to do with their degree.
Here is a copy of my current resume. Could someone please give me some solid tips on making it more exciting without lying?
Qualifications
•Dedicated worker with excellent customer service skills.
•Adept to interact with supplier, internal and external staff and management in a courteous and confidential manner.
•Comfortable working independently with minimal supervision or as a cooperative team member.
•Ability to discern workload priorities and manage multiple projects with changing needs.
•Analytical thinker; systematic in identifying efficient ways to maximize and improve work flow.
•Mechanically inclined; ability to work well with tools.
•Computer skills: Windows, Macintosh, MS Word, Excel, IBM AS 400, Adobe Photoshop, Internet, E-mail, keyboarding, indexing, ten-key.
Experience
Colorado Springs Legal Copy, Colorado Springs, CO
Clerk (2003-Current)
•Effectively increased production by 25 percent of prior year.
•Plan and implement efficient means for speedy and accurate production.
•Ensure the security of sensitive document information
•Liaison between client and company headquarters.
•Computer and office machine maintenance, and provide additional office support as needed.
Rocky Mountain High Wheels, Colorado Springs, CO
Sales Associate/ Bicycle Technician, (2005-2006)
•Maximized most effective and efficient ways of providing customer satisfaction.
•Loaded and unloaded outbound and inbound merchandise.
•Maintained and ensured accountability of merchandise and invoices.
•Provided support for sales staff, retrieved and coordinated merchandise for customer purchase and delivery.
Penney J C CO Inc – Department Store the Citadel-South, Catalog Telephone Shopping, Colorado Springs, CO
Credit Associate (2002-2003)
•Responsible for handling all internal and external calls with diplomacy and discretion.
•Assisted sales associates, via multiple phone lines, in helping customers’ access sensitive credit information.
•Monitored and directed flow of credit applications to ensure proper routing.
•Performed necessary tasks to determine approval for customer credit requests.
•Researched and resolved customer complaints.
•General office support.
Education
Bachelors of Arts Degree, Colorado State University Pueblo, Colorado Springs, CO (1998-2001)
Associates of Arts Degree, Pikes Peak Community College, Colorado Springs, CO (1995-1998)
